RingLink Terms of Service
Last updated: Apr 7, 2025
Why We Wrote This
At RingLink, we believe that great technology shouldn’t come with fine print that’s impossible to read. Our terms are here to protect both of us: clearly, respectfully, and without unnecessary jargon.
We build for developers, product teams, and privacy-conscious platforms. That means being honest about what we expect, and what you can expect in return.
This page outlines how we operate, what we promise (and what we can’t), and how we’ll treat your data and your time — with care and transparency.
- You’re welcome here. Use the service responsibly and legally.
- We don’t sell your data. It’s only used to improve RingLink.
- If you use our SDK or APIs, respect user privacy and rate limits.
- We do our best to keep things running, but uptime isn’t guaranteed.
- Accounts that break the rules may be suspended.
- Got questions? Check our Privacy Policy or reach out anytime.
That’s the gist. If you like details (or need them for legal reasons), here’s the full version of our Terms of Service.👇🏻
1. Introduction
These Terms and Conditions (“Terms”) govern your access to and use of RingLink’s services, including but not limited to network connectivity, data transmission, and related features provided through the RingLink platform (collectively referred to as the “Services”). By using the Services, you agree to be bound by these Terms and all applicable laws. If you do not agree with any part of these Terms, do not use the Services.
2. Privacy and Data Protection
2.1 Data Collection and Usage
When you use RingLink, we collect certain data to provide and improve the Services. This includes:
- Device identifiers, IP addresses, and connection metadata
- Service usage logs (e.g., session duration and bandwidth consumption)
- Data required for security monitoring and fraud prevention
We process this information solely for operational and security purposes.
2.2 Data Storage and Cross-Border Transfers
Your data may be stored in jurisdictions including Singapore, the United States, or others. We implement safeguards such as encryption and legal compliance measures to protect international data transfers, including adherence to GDPR and CCPA where applicable.
2.3 User Rights and Data Requests
You have the right to:
- Access your personal data
- Correct or update inaccurate information
- Request deletion of data, unless retention is required by law
Data requests may be submitted through our official contact channels.
2.4 Third-Party Sharing
We do not sell your data. We may share limited data with:
- Infrastructure, analytics, and security service providers
- Legal authorities, when required
- Partners in joint offerings, with user consent
We will notify users of any material changes in data-sharing practices.
3. User Conduct and Responsibilities
3.1 Prohibited Activities
You may not use RingLink for:
- Any illegal activity (fraud, cybercrime, unauthorized access, etc.)
- Deploying malware or launching DDoS attacks
- Attempting to reverse engineer or bypass security features
- Abusing the network (e.g., excessive API calls, bandwidth misuse)
- Infringing copyrights, trademarks, or other IP rights
Violations may result in account suspension, termination, or legal action.
3.2 User-Generated Content
If you use RingLink to build applications, create content, or host data, you’re responsible for legal compliance. While we don’t claim ownership, you grant us a limited license to process and transmit such content to operate the service.
3.3 Content Moderation
We reserve the right to review or remove content that:
- Promotes violence, hate, or illegal activities
- Contains malware, phishing, or false information
- Violates any third-party intellectual property
4. Service Availability and Technical Support
4.1 Service Level Agreement (SLA)
- Paid Plans: 99.5% controller uptime (excluding maintenance or force majeure). Users may request credits for significant unplanned downtime.
- Free Plan: No uptime guarantees. Support limited to community channels.
4.2 Technical Support
- Enterprise: 24/7 support and dedicated account managers
- Standard: Email-based support with tiered response times
- Free Users: Access to community forums
4.3 Maintenance and Updates
- Major updates will be announced at least 7 days in advance
- Minor patches may be deployed without prior notice
- Users are responsible for updating their own software for compatibility
5. API and SDK Usage
5.1 Usage Restrictions
Users must not:
- Exceed API rate limits
- Automate requests to abuse system resources
- Tamper with, reverse engineer, or modify SDK components
5.2 Compliance and Security
- Developers must comply with relevant privacy and data protection laws
- Applications must inform users if data is collected via the SDK
- We may revoke access to our tools if laws or security policies are violated
5.3 Liability
- You agree to indemnify RingLink for misuse or non-compliance related to our SDK/API
- We are not liable for service issues caused by third-party implementation errors
6. Indemnification and Liability
6.1 Your Responsibility
You agree to defend and indemnify RingLink against any third-party claims, damages, or regulatory penalties related to:
- Your violation of these Terms
- Misuse of our API or Services
- Legal issues resulting from your hosted content or use of the Services
6.2 Limitation of Liability
To the extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- We are not responsible for data loss, service outages, or events beyond our control
- Our total liability will not exceed the fees paid by you in the last 6 months
6.3 Force Majeure
We are not liable for performance failures caused by external events beyond our control, including natural disasters, wars, or third-party service outages.
7. Export Compliance
You agree not to use RingLink in ways that violate export laws or sanctions, including:
- U.S. Export Administration Regulations
- EU dual-use regulations
- Laws in Singapore, China, or your local jurisdiction
You also confirm that you:
- Are not on any government watchlist
- Are not using RingLink for sanctioned activities, weapons, or cybercrime
We reserve the right to suspend access or request documentation for compliance purposes.
8. Age Restrictions
You must be:
- At least 18 years old (or the legal age in your jurisdiction)
- Legally capable of entering binding agreements
If we learn a minor is using RingLink without consent, we may:
- Terminate the account
- Delete associated data
- Notify legal guardians or authorities as needed
Parents or guardians allowing minors to use the service are fully responsible for their activities.
9. Final Terms
9.1 No Warranty
RingLink is provided “as is” and “as available”. We do not guarantee it will always work perfectly or without interruption.
9.2 Liability Cap
Our liability to you is capped at the amount you paid us in the last 12 months, regardless of the legal theory of the claim.
9.3 Governing Law
These Terms are governed by the laws of Singapore. Disputes will be resolved in local courts unless otherwise required by law.