RingLink Privacy Policy

1. Introduction

RingLink ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our websites, applications, SDKs, and other services (collectively, "Sites and Services").

By using RingLink, you agree to the practices described here. If you do not agree, please do not use our services.

2. Scope

This policy applies to all personal data collected by RingLink. When using RingLink through an organization, that organization may control your data and manage how it is processed. Please refer to their privacy policies if applicable.

3. What We Collect

We collect data to provide, maintain, and improve RingLink. This includes:

• Personal Identifiers: Name, email, IP address, and login details
• Account Info: Preferences, team and org details, user content
• Device and Technical Data: OS, browser, device type, logs
• Usage Info: Session activity, feature usage, metadata
• Location Data: Based on your IP address
• Payment Data: Billing and transaction details
• Support Messages: Contact history, feedback, and help requests
• Cookies and Tracking: To enhance functionality and understand usage (see Section 9)

4. How We Use Information

We use your data to:

• Operate and improve our services
• Provide customer support
• Personalize features and settings
• Send product updates or (with consent) promotional messages
• Process payments and manage billing
• Maintain security, monitor abuse, and protect network integrity
• Comply with legal obligations and resolve disputes

5. Legal Basis for Processing

Depending on your relationship with us, we process personal data on one or more of the following bases:

• Your consent
• Contractual necessity (e.g., delivering services)
• Our legitimate interests (e.g., security, service improvement)
• Legal obligations we must comply with

6. Sharing Information

We do not sell your personal data. We only share information:

• With service providers (e.g., hosting, payments, support tools) under confidentiality agreements
• If required by law, legal process, or to prevent fraud and abuse
• In connection with a business transfer (e.g., acquisition or merger)
• When you explicitly authorize sharing (e.g., through integrations or team invitations)

7. Data Retention

We retain your data as long as it's needed for:

• Providing the service
• Fulfilling legal or accounting obligations
• Enforcing our agreements

We securely delete or anonymize data when no longer needed.

8. Your Rights and Choices

You may have rights to:

• Access and update your personal info
• Request deletion of your data
• Limit how we use your data
• Withdraw previously given consent
• Request a copy of your data in portable format

To exercise these rights, email us at privacy@ring.link. We may need to verify your identity.

9. Cookies and Tracking

We use cookies and similar tools to:

• Maintain login sessions
• Analyze performance and usage patterns
• Remember your preferences
• (If enabled) Deliver relevant marketing

You can control cookies through your browser settings. Some features may stop working if cookies are disabled.

10. Third-Party Services

RingLink may link to or integrate with third-party platforms (e.g., SSO providers, payment processors). These services are governed by their own privacy policies. We are not responsible for their data practices.

11. International Transfers

We process data globally, including in regions outside your own. We apply standard protections to ensure your data remains secure regardless of location.

12. Contact Us

If you have questions or requests about this Privacy Policy or how we handle your information, contact us: